UX Researcher at Autodesk

Product Development and Manufacturing Solutions (PDMS)

inventor product logo inventor interface

The PDMS group contains CAD, CAM, and ECAD product design applications including Fusion 360, Inventor, Vault and more.

Inventor is a CAD software application used by mechanical engineers, product designers, and developers to build and automate 3D designs. For my role at Autodesk, I conducted user interviews to create new user personas. I created product usage analytics and custom dashboards to understand how users interact with the product. I also created insight reports to inform product planning and partnered with researchers and data analysts to inform the product roadmap of user perspectives. See one of my project approaches for the Inventor product below.



Requirements:

  1. Assess a change in loyalty metrics performance for Inventor
  2. Provide insights to most prevalent reasons for the change

Outcomes:

  1. Provided diagnostic analysis and recommendations to cross-functional product team
  2. Informed strategic initiatives and product roadmap planning
  3. Partnered with product team to assess feature gaps
data-driven approach to assess loyalty and satisfaction product metrics